Frequently Asked Questions
Shopping basics
Are all products on Agritab Cart original and genuine?
Yes. Agritab Cart is committed to offering genuine, quality agricultural products from trusted sources. We also monitor customer feedback and may remove products that receive repeated quality complaints.
For any complaint regarding any of our listed products, please send an email to agritabug@gmail.com
Do I need an account to place order?
No. You can place an order without creating an account. We will only ask for the contact and delivery information needed to process and deliver your order.
How can I pay for my order?
You can pay for your order using the payment options available at checkout. Where Cash on Delivery is available, payment can be made to our delivery agent when your order arrives.
How long will delivery take?
Most orders are delivered within approximately 2–24 hours, depending on product availability and your location. Deliveries farther from Kampala may require additional time.
Orders, Delivery & Returns
How do I place an order?
Shopping on agritabcart is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘buy now’, to add this product to your cart. Multiple products can be added if you wish.
- Click on ‘cart’ in the top right corner,
- Proceed to checkout and enter your contact, billing and delivery information. If you already have an account, you can log in for a faster checkout.
- Click on ‘Confirm order’ to complete your order.
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we deliver your order.
How can I return my package?
Step 1: Call us customer care at 0785418968 or email us on sales@agritabcart.com to create your return.
Step 2: Pack your product in clean original container and include all accessories.
Step 3: Return the product to the designated place by agritab or our team will contact you to pick the product at your cost.
What happens if a product I ordered is unavailable?
If a product is unavailable, we will contact you before delivery to discuss the available options. For Cash on Delivery orders, no payment will be required for the unavailable item.
If you have already paid, we can, with your agreement, either reschedule delivery for when the product becomes available or arrange a refund for the affected item.
Who should I contact if I have any queries?
If you have any questions about a product, your order, delivery, returns, or any of our services, please contact the Agritab Cart team at agritabug@gmail.com. We’ll be happy to assist you.
